As most of you know, I am currently a resident of (y)our nation’s capital, Washington District of Columbia. In our delightful little city, we have a semi-professional basketball team: The Washington Wizards (they’ve got uniforms and everything!). About a month ago, I attended a game at the Verizon Center and was not happy with the service (the basketball, not the cell phone; best 3G network in the country!). I decided to put fingers to keyboard and pen to paper to express my dissatisfaction with my experience in the most effective way besides online petitions: letter writing!
I explained who I am and the situation I encountered to the Director of Burrito Operations at the Washington Wizards organization, and I cc’d Chipotle, so they were also aware of the transgression. I printed out and included a copy of my Chipotle review in both envelopes. Below is a picture of the letter and a link to the pdf.
When I hear a response from the Wizards, I will scan that and post it here as well. Enjoy!